Pensions and retirement | Help with pensions and retirement

Whether you’re just starting to think about your retirement, are about to retire, or have been retired for some time, we’ve got guides for you.

Auto enrolment

Introduction, how it works, all about contributions.

Building your retirement pot

How much do you need, ways to build your pot, transferring and merging.

Pensions basics

Starting a pension, types of pension, understanding pensions.

Pension problems

Complaints, financial help when retired, changes to schemes.

Pension Wise

Free, impartial guidance on the options for taking your pension pot.

State Pension

How it works, what you might get, National Insurance.

Taking your pension

Ways to draw your pension, when can you retire, Pension Wise appointments.

Tax and pensions

Tax allowances, tax paid on pensions, tax relief.

We’re by your side the whole way

One of our pension specialists will be happy to answer your questions. Our help is free.

Phone us

0800 011 3797

Open Monday to Friday, 9am to 5pm. Closed on bank holidays.

Submit a query

Use our online enquiry form

We aim to respond within five working days.

Chat to us

Use our webchat

Open Monday to Friday, 9am to 6pm. Closed on bank holidays.

Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free,
impartial help for all your money and pension choices.
Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website Do not show this message again for Money Advice Service

Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free,
impartial help for all your money and pension choices.
Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website Do not show this message again for The Pensions Advisory Service

Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free,
impartial help for all your money and pension choices.
Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website Do not show this message again for Pension Wise

Talk to us live for…

Talk to us live for pensions guidance using…

Previous Close

Talk to us live for money guidance using…

Previous Close

Talk to us live for pensions guidance using the telephone

From overseas: +44 20 7932 5780
For self-employed: 0345 602 7021*

Hours

Mon – Fri:9am–5pm inc 23, 29 and 30 Dec
Sat, Sun and bank holidays:Closed: 24–28 Dec and 31 Dec to 3 Jan 2022

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Previous Close

Talk to us live for money guidance using the telephone

Welsh: 0800 138 0555*
Typetalk: 18001 0800 915 4622*
From overseas: +44 20 3553 2279

Hours

Mon – Fri:8am–6pm inc 23, 29 and 30 Dec
Sat, Sun and bank holidays:Closed: 24–28 Dec and 31 Dec to 3 Jan 2022

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Previous Close

Talk to us live for pensions guidance using web chat

Hours